FAQ
What exactly does UNFALLNAVI do?
We assert your claim with the opposing insurance company. For this purpose, we act as legal service providers who claim your rights from the opposing insurance company and, in case of doubt, also assert them in court. Our team consists of lawyers who are professionals in traffic law and know your rights and also the strategies of the insurance company by heart.
Is UNFALLNAVI a law firm?
We are not a law firm but a state-supervised and legally regulated legal service provider. This means that we are not bound by the professional law of lawyers. In the professional law of lawyers, there are some regulations that are not friendly to injured parties. For example, we are allowed to offer you our service without cost risk. Lawyers are regularly not allowed to do that.
Why does UNFALLNAVI cost nothing?
There are costs when you instruct us, but you do not have to pay these costs. The costs are part of your damage and have to be paid by the opposing insurance company. If something goes wrong and we are not paid by the insurance company, we never claim money from you.
When can I hire UNFALLNAVI?
You can always hire us if you are not to blame for a car accident. In this case, you have the right to legal assistance, which you should definitely take advantage of in order not to lose your claims. If you are to blame for the accident, then unfortunately you do not have this right and we cannot act for you.