FAQ
What exactly does UNFALLNAVI do?
We assert your claim against the opposing insurance company. To do this, we act as a legal service provider who claims your entitlements from the opposing insurance company.
Is UNFALLNAVI a law firm?
We are not a law firm but a state-supervised and legally regulated legal service provider.
Why is there no cost risk with UNFALLNAVI?
Costs will be incurred if you instruct us, but these costs will be covered for you. The costs are part of your claim and must therefore be paid by the other party's insurance company. If something goes wrong and we are not paid by the insurance company, we will never claim any money from you.
When can I hire UNFALLNAVI?
You can always instruct us if you are not at fault for a car accident. In this case, you have the right to a legal service, which you should definitely take advantage of in order not to lose your claims. If you are at fault for the accident, you unfortunately do not have this right and we cannot act on your behalf.