Are appraisers winning the race against insurance companies?

Liability insurers are upgrading technologically. Most appraisers are not. For independent industry players to remain competitive, change is needed - and we know what it is.
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Liability insurers invest massively 
in technology and digitization!

IT investments* by insurers:
2017: €4.5 billion +2.25%

2018: €4.7 billion +2.3%

2019: €5.5 billion +2.52%

2020: €5.6 billion +2.55%

*Source: GDV survey of IT key figures


Liability insurers are investing heavily in technology and digitalization!

5.600.000.000 €
Investment: 
With the aim of
technological
Damage reduction
prevail.

5,600,000,000 € investment: with the aim of enforcing technological damage reduction.

Already today 38% of damage sums unjustifiably reduced by insurance companies. Data-based audits and automated decision-making are intended to make reductions in the repair shop bill even more effective.

5,600,000,000 € investment: with the aim of optimizing technological damage control.

All insurances rely on a strong web and media presence and have seamless service networks. As a result, you are increasingly gaining first contact with claimants and offering a professional 360° service to steer the claim to "own" workshops. 

5.600.000.000 €
Investment: 
With the aim of
technological
Damage control to
Optimize.

What does the future hold for experts?

What does the future hold for experts?

Artificial intelligence in claims management:
Another perspective: Artificial intelligence in claims control is already a lived reality and endangers the order intake and thus the existence of independent experts. The product Easy Claim for ControlExpert already offers the complete processing of the accident claim digitally and within 24 hours (EasyClaim | ControlExpert). HUK Coburg launched automatic claims reporting for its telematics customers in April 2022 (HUK launches automatic accident detection with damage notification | schaden.news).

The danger for the industry: 
How will injured parties decide in the future?

Insurance:
technological dominance
perfect customer experience
Instant payout
Free workshop 
and 
Experts:
Cutback stress
Partial service
outdated processes
imperfect
Customer experience
Insurers target your customers and your livelihood!

With us you get:

More satisfied customers
We support and advise your customers on all digital channels and through our online claims portal
Less administrative work
through simple, digital use of the platform.
no shortening stress
through automation of business processes and consistent law enforcement.
More turnover
through optimized business processes and additional customers from our network and online marketing
Transparent statistics and 100% transparency
through the overview of the file content and all evaluation of the key figures for your claims
Costs
And at 0 cost

You need that to continue to have happy customers:

You need this to continue to have happy customers:

digital, simple and transparent solution for your customers
360° network for a perfect customer experience
Customer support with legal advice on all digital channels
Data-based and automated curtailment defense
strategic law enforcement campaigns
Knowledge transfer between stakeholders
Order generation through online marketing campaigns

Your solution is UNFALLNAVI

Digital consumer protection as a model for success
Online consulting, online portal, high accessibility, trust network, no costs
Law enforcement through technology
Receivables management and enforcement campaigns empowered by software, automatisms and data analysis
Additional revenue and knowledge transfer
Regular consulting and information services for partners, auditing, quality management

Your solution is
UNFALLNAVI

Use UNFALLNAVI in your office as well.
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You would like to know how our
technology can help you?

1

Call us or request a callback.

2

We will make an appointment so that we can present our solution and application to you.

3

If you are interested, we will conduct an onboarding into our structure with your personal contact.

4

You become part of the trust network.
Become part of the revolution!
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Incomparable accident professionals

without UNFALLNAVI
Cutback stress
Partial service
outdated IT solution
imperfect customer experience
non-competitive
perfect customer experience
modern IT solution
digitally competitive
Automated claiming of reductions
360° trust network for your customers
No costs
Arrange a non-binding consultation
Contact now

What our partners say

And what does the UNFALLNAVI solution look like in live?

Insurance companies are investing heavily in technology.

We explain what this means for your company

What are you looking for? Simply make an appointment for a consultation.
Contact now
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